Payment methods accepted on our site:
- Credit Card (via Stripe circuit)
- PayPal
- Pick-up at our Showroom in Lecco
- Scalapay: Split the cost of your purchase into 3 interest-free installments, charged to your card every 30 days (visit Scalapay for more info).
The general terms of sale and use listed below apply to the Italian territory and to all sales provided by Les macarons de Nathalie di Gorgenyi (Les macarons de Nathalie) through its domain www.lesmacdenathalie.com.
The use of services is permitted exclusively to an end user who has: a. Read the information regarding the processing of personal data. b. Accepted the general conditions.
In accordance with Articles 7 and 12 of Legislative Decree no. 70 of 9.4.2003, Les macarons de Nathalie provides users with the following information: Service Provider: Les macarons de Nathalie di Gorgenyi, via Aspromonte 52, 23900 Lecco. Tax Code/VAT: 03402510139. Tel: +39 339 4821437.
The seller offers products for sale on www.lesmacdenathalie.com and carries out its electronic commerce activities exclusively towards end users who are “consumers.” By “consumers,” we mean individuals who access Les macarons de Nathalie for purposes not related to any commercial, entrepreneurial, or professional activity they may carry out.
Privacy Policy
Users are requested to read our privacy policy carefully, which applies whenever the website is accessed, navigated, or its services are used, regardless of whether a purchase is made.
Data provided to Les macarons de Nathalie on the website www.lesmacdenathalie.com during registration and subsequently for the use of services provided from time to time will be processed in compliance with the provisions of Legislative Decree 196/2003 regarding the protection of personal data (“Privacy Code”). Pursuant to Article 13 of the Privacy Code, Les macarons de Nathalie informs the user of the following:
1. Data Controller The controller of personal data processing is Les macarons de Nathalie, via Aspromonte 52 – 23900 Lecco, VAT No. 03402510139.
2. Purposes of Processing Providing personal data to Les macarons de Nathalie when requested may be necessary to achieve the purposes identified in the specific information notice or may be optional. The mandatory or optional nature of the provision is specified each time—with reference to the specific information requested—at the time of data collection, by marking mandatory information with an asterisk (*).
Refusal to provide data marked as mandatory makes it impossible to achieve the primary purpose of the specific collection: for example, such refusal could make it impossible for Les macarons de Nathalie to execute the purchase contract for products on www.lesmacdenathalie.com.
The provision of additional data, other than those marked as essential, is optional and does not affect the primary purpose of the collection. User data is collected and used exclusively for purposes directly connected to the activation and operation of the services provided by Les macarons de Nathalie, for the fulfillment of obligations provided by law, regulation, or community legislation, and for the exercise of its rights in court.
Personal data will be processed by collaborators and/or employees of the controller as managers or persons in charge of processing, within the scope of their respective functions and in accordance with the instructions provided by the controller. By creating a Les macarons de Nathalie account, the user agrees to receive commercial communications and proposals related to the services of Les macarons de Nathalie at the email address provided during registration. At any time, the user may request the deletion of their data by contacting the staff at: info@lesmacaronsdenathalie.com. Les macarons de Nathalie guarantees the highest level of security in managing user data. Credit card information is not stored as it is entered by the user directly on Stripe or PayPal.com.
Refund and Shipping Policy
Users who have purchased products through the site have the right to withdraw from the contract concluded with Les macarons de Nathalie, specifying the reason, within 10 working days from the date of receipt of the goods.
The user must return the product to: Les macarons de Nathalie, via Aspromonte 52, 23900 Lecco (LC), Italy. Shipping costs will be refunded only in the case of defective goods. Les macarons de Nathalie will refund the value of the product via a credit note or bank transfer, at the customer’s discretion.
The following rules apply to the right of withdrawal:
- The customer must be a private individual.
- The product, even if opened, must be “as new,” therefore intact, with complete packaging in perfect condition, complete with all accessories, and the identification tag must still be attached to the product.
- In the case of products that do not meet these characteristics, Les macarons de Nathalie reserves the right to refuse the withdrawal or apply a reduction on the price.
Withdrawal must be exercised by registered letter with acknowledgment of receipt sent to: Les macarons de Nathalie, via Aspromonte 52 – 23900 Lecco (LC). The withdrawal may also be sent within the ten-day period via email to info@lesmacaronsdenathalie.com, provided that the communication is confirmed by registered letter with acknowledgment of receipt within the following 48 hours.
If the right of withdrawal is exercised according to the indicated methods and terms, the seller will refund any sums already collected. The sums will be refunded as soon as possible and, in any case, within thirty days from the date the seller became aware of the exercise of the right of withdrawal. If the methods and terms for exercising the right of withdrawal are not respected, the user will not be entitled to a refund.
Contacts
- Company Name: Les Macarons de Nathalie
- Email: info@lesmacaronsdenathalie.com
- Address: via Aspromonte 52 – 23900 Lecco (LC), Italy
- Country: Italy
- Region: Lombardy
- Postal Code: 23900